Can the manager receive an alert on their smartphone as well as on the web application?

When your Guards send an SOS or Mandown alert, the manager receives a visual, a sound and an email alert on the web application in real time. They will also receive a push notification on their MARS mobile application (available for PRO and GOLD users, more information here) and they can also receive an SMS to up to 3 mobile numbers (tip: this is very useful in case the Guard does not have access to the internet!)