Using the Incident button on the Mobile App the Guards can easily report any Incident and also attach MME files to it (photo, video/audio recording and of course, add their signature as well). However, there’s one thing that should be done first by the Manager (User) of QR-Patrol on the Web Application. The first step would be to create a set of predetermined Incident types following this path on the Web Application: Resolution Center -> Incident Types -> Add.
After this step, every time a Guard taps on the Incident button on the Mobile App, they’ll have to choose from this list of predetermined Incidents. For more info related to the creation of Incidents, visit this guide.