“Cheating” is not an easy thing to do; every time your employees send an event, their position (acquired by GPS, WiFi and GSM cell antennas) and respective time-stamp is also included, so you will be able to spot where they are.
There are more ways to ensure you get accurate results: you can use different kinds of checkpoints (like Beacons which can be placed in unreachable areas) or make use of the Geofence feature which instantly highlights a checkpoint that was scanned out of range.
The web application does not require installation as it is cloud based – you only need your set of credentials to login.
As for the mobile application, all you have to do is download it from your marketplace (PlayStore or AppStore), enter your Guard ID & PIN and get started!
You can have an unlimited number of checkpoints in your account!
With QR-Patrol you can use QR-Codes, NFC tags and Beacons as checkpoints; you can check their differences here to find out what’s the most suitable for you.
QR-Patrol is compatible with almost every device (Android, iPhone/iPad).
We’d suggest though the following minimum specs, in order for you to have the optimum functionality:
a) for Android:
– Android version 5.0 and above
– For fingerprint functionality Android version 6.0 and above
b) for iOS:
– iOS version 11 and above
Keep in mind that not all devices support the NFC feature.
If you wish to use Beacons as well, the device should support BLE (Bluetooth Low Energy).
QR-Patrol is a real-time cloud based guard tour monitoring system so it is available worldwide.
Of course, you can test it by accessing our Free Test here. If you want a more personalized experience, you can contact us at info(at)qrpatrol(dot)com to create a free dedicated demo account for your company.
Every necessary measure has been taken in order to ensure the safety of the system and our customers’ data. You can check QR-Patrol’s architecture and some more information on how we protect your data here. In addition we are fully compliant to EU’s GDPR regulation.
QR-Patrol is a real-time online guard tour system based on NFC, Beacon and QR-code checkpoints use.
The staff scans checkpoints placed on locations and assets and the Monitoring Center gets informed in real-time about any Incidents and events. Every time a checkpoint is scanned, the information is sent to the QR-Patrol Web application via a cloud server and the staff can take immediate control on buildings and locations all over the world.
Of course we can. Please contact us or contact our partners worldwide.
Yes! QR-Patrol offers real time email & visual (web application) notifications for missed checkpoints that were supposed to be scanned during a specific date/time period.
Of course, in real time.
Yes they can.
Yes they can.
Yes of course, using a very simple interface. The system even allows you to send text notes to multiple Guards simultaneously!
Yes. The managers can define an Incidents list via the web application, and the Guard can subsequently choose from that predefined Incidents list the ones that best fit in the circumstances. Furthermore, the Guard can write text notes, add photos and sound recording in order to better describe the situation, and even assign that Incident to a Client.
Yes of course.
Yes of course. The Guard can choose to send directly and in real time the Incident Report to the client’s e-mail address!
Moreover, you can schedule your clients’ reports to be sent automatically at a predefined time interval (e.g. daily/weekly/monthly).
Yes, you can create your own incidents or modify the existing ones by accessing the Incidents page in the web application.
Yes of course. You can create two types of schedules: Loose and Strict ones.
Loose schedules are the ones that do not require a strict scan time range and order of scanning your checkpoints. These are useful in cases where you just want to make sure that the Guards have visited a site any time within a loose time range (e.g. within 24hours).
On the other hand, Strict schedules are the ones that require a strict time range or specific order of checkpoint scanning. These can be of use if you want your Guards to visit sites in a specific order.
Of course, in order for your staff to be aware of what to do next at any time!
Yes, the system offers numerous built-in reports which can be exported in Excel and PDF format.
Moreover, GOLD (more information here) users have the option to create their own reports according to their needs through the Advanced Reporting Tool!
Yes, you can export a KML report for any tour performed and any path followed by your Guards that is recorded in the Guard Trail functionality (available for GOLD users, more information here).
Yes, end customers can have their own credentials for accessing the web application or MARS mobile application (available for PRO and GOLD users, more information here), and monitor in real-time the actions that have taken place on their sites!
No, you can simply create one strict Schedule with 16 occurrences; this way, when a checkpoint is missed, the managers will be notified immediately.
When your Guards send an SOS or Mandown alert, the manager receives a visual, a sound and an email alert on the web application in real time. They will also receive a push notification on their MARS mobile application (available for PRO and GOLD users, more information here) and they can also receive an SMS to up to 3 mobile numbers (tip: this is very useful in case the Guard does not have access to the internet!)
Yes; when a manager adds/updates a schedule, the change will be reflected in real time in the mobile application.
The mobile application works properly offline as well and your Guards can continue submitting any type of event; all of the unsent events will be queued and will be uploaded to the web application once the device retrieves the signal. This way, there’s no chance of losing any events!
In this case, the managers will receive an automated report via email, informing them about the missed schedule/checkpoints. You can also export a Schedule Report whenever you want, to check the status of your active or past schedules.
Open the menu by pressing on the top left menu button and logout – the app will redirect you to the login screen where you can enter your new Guard ID & PIN.
* Applicable for the New Mobile Application
There is a different process that needs to be followed in case you are using the old mobile application (you can contact us at support(at)qrpatrol(dot)com for more information), however we strongly suggest to switch to the new one as the old is no longer supported.
Of course – you can customize your Guard’s accuracy settings from their settings page on the web application (Company>>Guards). By editing the “Accuracy “settings (under “Location”), you will define the ideal accuracy of GPS tracking, i.e. the accuracy that the system will try to achieve. Please note that the actual accuracy is retrieved from the Guard’s device, i.e. it is device dependent.
Yes; you can customize your Guard’s location retrieval settings from their settings page on the web application (Company>>Guards) by editing the “Watch timeout which is the period of time that the app will wait to get the GPS signal before retrying, and which can be set at 30 seconds up to 3 minutes. “Check interval” option refers to the duration of time that will pass until the application will start searching again for the guard’s location. It can be set at 30 seconds up to 30 minutes.
A;At the top right of your screen, the location icon can quickly inform you about your location status: it can either be green, orange or red, depending on how recent the location update was.
If the icon is red:
1. Make sure you have enabled the location settings on your device
2. Make sure that Wi-Fi (or GSM) is enabled
3. Press the location icon and “Force Locate” your mobile application by pressing the respective button.
* Applicable for the New Mobile Application
There is a different process that needs to be followed in case you are using the old mobile application (you can contact us at support(at)qrpatrol(dot)com for more information), however we strongly suggest to switch to the new one as the old is no longer supported.
1) A schedule exists on the web application that has the “Alert by email” enabled (i.e. this means that you have requested to be notified by email for any scan that was performed outside of the defined time range. Note that these emails are sent to active Users of the Company (Company –> Users) provided that they are marked to “Receive Email Alerts”.).
Additionally, a scan was not performed at all, or it was performed outside of the defined time range.
Q: How can I check this?
A: To ensure this, access your account on the web application and check under the Events Browser: if no scan exists at all** for the target checkpoint and time-range, or a scan exists but with scanning time out of the schedule time-range, this means that the system correctly generated the missed scan alert!
** You may want to contact the Guard and see whether they indeed missed the scan, or have any unsent events on their mobile device, (most common reason for unsent events is non-adequate internet connection – Once the mobile connects to the internet again all the unsent events will be submitted to the service).
2) If you can find a scan within schedule’s time range:
One of the most common reasons for getting this email even if you can see a scan event on the Events browser which is according to the schedule, is the internet connection on the guard’s mobile device:
Specifically, if a guard scans a checkpoint but their device does not have adequate internet connection at the time, then the event is stored on their device to be submitted once internet connection is re-established.
If they reconnect after the scan end time has been reached, then the system in the meantime has correctly generated a missed scan alert, since at the moment of generation no scan information was available!
Q: How can I check this?
A: To ensure that this is the case, access the Events Browser on the web application, locate the target Scan event, press on “View Details” button for the target Scan event and check the “Date Submitted” field value (see example below):
The submitted date is the date that the scan was submitted on the service, and should be at any point after the scan end time!
QR-Patrol enables you to send incident reports to your Clients in real-time;
To do this, a set of conditions must apply:
– (Web Application) On target Client page, you have to provide at least one valid email address, and check the box “Incident Report by Email”
Note: if you leave the box “Incident Report by Email” un-checked, the guard can still force sending of an Incident report by email, by checking “Send the report by e-mail” box on the mobile application
– (Web Application) The target Client must have at least one checkpoint assigned to their site(s):
> On Client page, Sites section select one site and press on “Manage Check Points” link > on the pop-up page ensure that Assigned CheckPoints list contains at least one checkpoint (to be used for assignment by the guard upon incident sending)
– (Mobile Application) As a Guard, while sending an Incident event you have to link Checkpoint to Incident (Mobile application)
> Press on “Assign Checkpoint” button > follow the process to assign a QR-Code/NFC/Beacon/Virtual Checkpoint
– (Mobile Application) As a Guard, while sending an Incident event you can optionally (for force sending) check the “Send the report by e-mail” box