You can change your account settings by pressing the gear icon at the top right of your screen.
From there you can:
- View and edit Company Info, such as your company name, contact details, and logo
- Change the web application language by selecting one from the over 20 available languages (Greek, English, Spanish, German etc.)
- Change your username
- Change your password
- Change the date format
- Add Custom Fields for your entities (e.g. Guards, Clients, Sites)
- Configure SMS Messaging for Messages and Work Orders
- Upgrade your plan
- Log out of the web application
SMS Messaging
QR-Patrol can also send SMS notifications to workers when a Message or Work Order is sent, using the LiveAll SMS service.
To configure SMS Messaging, go to:
Account Settings → SMS Messaging
- Enable SMS Messaging.
- Enter your LiveAll API Token and Sender Name.
- Click Validate Token and Check Balance to verify the connection.
- If needed, customize the SMS text used for Send Message and Create Work Order notifications.
- You can use Send a Test SMS to confirm that the configuration works correctly.
- Click Save.
By default, SMS notifications are sent to the worker’s main phone number configured in their Guard Settings. Phone numbers must include the country prefix.
When Custom Fields are available, an additional phone number can also be configured using a Guard custom field named LiveAll-Phone.
Note: The SMS acts as an additional notification that a new Message or Work Order is available in QR-Patrol. Workers can open the mobile app to view the full information.
LiveAll.eu SMS services are available internationally. Contact us for assistance or additional information.
