If you want to report an Incident or emergency, press the Incident button on the main patrol screen.
The Incidents list will appear *:
To report an Incident, simply select it from the list; you can also report multiple Incidents at once.
Add Multimedia elements to an Incident
If you want to add a more detailed description to your Incident, press the Add MME button.
In the next screen, you can capture multiple photos, a video/sound recording, and add your text and signature.
Assign Incidents to Clients/Sites
Assigning an Incident to a Client/Site is useful as it will associate it with the respective location, meaning that the Clients can receive a notification of what happened in real time (more information here .
It is also helpful for the Managers in control, as they can quickly identify the location of the Incident and save time from investigation.
To assign an Incident to a Client/Site, press the Assign Checkpoint button; from there, select the type of checkpoint you want to scan and scan it – that’s it!
If there is no checkpoint around, you can utilize the List option**; simply press the Select from a List option and find the one that you want to assign the Incident to.